Customer account area
- GoalLaunch the account area by 1 December
- Scope12 screens, 1C integration
- Not includedMobile app
- BudgetRUB 1.2M, approved by the director
- RhythmReport on Fridays
We run projects
On request/ hourAn external project manager. They keep the plan, assign tasks to the team, name risks in advance and send a report once a week. Decisions stay with you; we take on the rest of the project work.
Start with a trial periodA weekly report, an hours breakdown for the monthly statement, limit alerts.
Goal, scope and what is not included, money, people, rhythm.
Stages with milestones or a task queue, depending on the type of work.
Based on agreed requirements, with an acceptance check before we show you.
Meetings, minutes, correspondence: with you and, if needed, with your client.
A register, reviewed every week, a warning before things slip, not after.
If the task changes along the way, we first agree with you what changes and what it will cost.
When the project closes, or once a quarter if the work is ongoing.
Up to an hour, free of charge. You tell us about the project, and we ask our brief questions.
We say whether we take it on and agree the terms: who accepts the work and what we do if a deadline is at risk.
We sign the contract, set up the project card and start work. Billed for hours worked, with a 20-hour limit.
A short meeting: what worked and what didn’t. If we continue, we choose a payment model.
A package costs less per hour than paying for hours worked, because the month’s hours are paid in advance. In the trial month you pay only for the hours worked. If we bring specialists into the project (developers, a tester, an analyst), their hours are billed separately. The task tracker and subscriptions for the project are included in the package.
Yes. The project manager assigns tasks to your team. If you have no team, we pick one for the task, and their hours are billed separately.
We are responsible for management and reporting: the plan, risks, an honest picture every week. Decisions and money stay with you. You hear about a risk of slipping before it happens, together with a plan for what we do.
A short review meeting. If we continue, we choose a model: hours worked or a package of hours. If not, we part ways, and you pay only for the month’s hours.
A package is paid in full in advance, even if fewer hours are used: that reserves the time of the project manager and of other specialists, if they are involved. For that predictability an hour in a package costs less. In the trial month you pay only for the hours worked, no more than 20.
Yes, the project manager works on behalf of the agency and, if needed, talks to your client. We never sign a contract with your client directly. Details are on the For agencies page.
No. We work remotely during business hours, don’t provide 24/7 on-call cover and don’t hand over specialists without a project manager.
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