How we work

One project manager runs the project, and we build the team for the task. Every week you see where the hours went and what risks lie ahead.

  • Remote
  • Business hours
  • One accountable person
  • Team for the task
  • Any industry

Is our format right for you

Large and small companies alike: the filter is not size but the way we work.

Is remote work fine with you?

We don’t work on your premises. We work remotely. If you need a team in your office, we are not the right fit.

Is contact during business hours enough?

No 24/7 on-call. We work during business hours. In website support we respond to an outage within 2 business hours and keep working until it is fixed.

Will our project manager run the project?

No specialists without a project manager. Without our own project manager we can’t see the result and can’t answer for it.

Do you expect management and reporting rather than revenue promises?

No promises of revenue or savings. We answer for management and reporting. Decisions and money stay with you.

Answer four questions

It takes a minute. Better to check the format before the call than after it.

The format fits

The first step is a call of up to an hour, free of charge. Then a trial month or an audit.

Discuss your project
We are probably not a fit

The reason is written under your answer. If that condition is not essential for you, write to us and we’ll discuss it on a call.

Format

Remote, business hours, one accountable person

  • RemoteMeetings by video call, messages in the project’s work chat. We don’t come to the client’s office.
  • Business hoursWe take requests during business hours. There is no round-the-clock cover.
  • One accountable personThe project manager runs the plan, the budget and the team. There is always someone to ask about the project.
  • Team for the taskWe pick specialists for the project and work with them under contract.
  • Any industryThe method doesn’t depend on the industry: we have worked with online stores, agencies, a property developer and a factory.
Team

Built for the task

The project is run by a Fitchteam project manager, the agency’s founder. We bring in specialists for the task, each with a contract, an NDA and a transfer of rights to the result.

Project managerDevelopmentTestingDesignContentBusiness analysis

We don’t publish specialists’ names. The team is assembled anew for each project, and a person’s name is their personal data: we publish it only with their consent. The team for your project is listed in the project card from the first week.

What you see

Every hour described

Hours go into time tracking the same day, and each entry has a task description.

  • Every weekWeekly report. Running total of hours, what they were spent on, how much of the limit is left and what risks lie ahead.
  • At 50, 75, 90 and 100%Limit alert. As soon as the next share of hours is used, an email with a forecast to the end of the scope.
  • MonthlyItemized statement. Every hour with a date and a task description. No “project management, 40 hours” line.
  • QuarterlyReview. Plan against actuals, what worked and what didn’t. If the project closes earlier, at closing.
Limit

You hear about the limit in advance

As soon as the next share of hours is used, an email with a forecast to the end of the scope.

What we don’t do

If the format is not for you, better to know now

  • We don’t work on your premises

    We work remotely. If you need a team in your office, we are not the right fit.

  • No 24/7 on-call

    We work during business hours. In website support we respond to an outage within 2 business hours and keep working until it is fixed.

  • No specialists without a project manager

    Without our own project manager we can’t see the result and can’t answer for it.

  • No promises of revenue or savings

    We answer for management and reporting. Decisions and money stay with you.

How we start

  1. free

    Call

    Up to an hour. You tell us about the task, we say which service fits and whether we fit at all.

  2. after the call

    Proposal

    What we do, what is not included, how we start and the price. We decide too: whether we take it on.

  3. up to 20 h

    Trial month

    One project, up to 20 hours, you pay only for the hours worked. At the start we agree how we will judge the month.

  4. 1 meeting

    Review

    What worked and what didn’t. If we continue, we choose a payment model; if not, we part ways.

An audit instead of a trial month

If you first need to understand what is going on: a project management audit, 20 hours over three weeks.

Estimate, plan, specs

Before the contract, a range based on similar projects. A detailed estimate and plan are already work: the first weeks of the trial month. Specs are written by a business analyst, billed separately.

Test assignment

We don’t do them. Instead there is a trial month with a 20-hour limit.

Are you an agency?

We run your clients’ projects on behalf of your agency. We never sign contracts with your clients directly, neither while working with you nor for 12 months after.

For agencies

Let’s talk about your project

Hi! Tell us what you need, and we will come back with a quote.
What do you need?
Project management
We run the project on an hourly basis, and you can start with a trial month of up to 20 hours, paying only for the hours worked. Price on request: we’ll quote once we have read your request or your Telegram message.
Project management office
A project management office starts with two trial months, billed for the hours actually worked. Price on request: we’ll quote once we have read your request or your Telegram message.
Project management audit
The audit is 20 hours of work, a report and a roadmap. If you decide to implement the changes, we go in stages. Price on request: we’ll quote once we have read your request or your Telegram message.
Website support
Website support is billed by the hour, and the first month can be a trial of up to 20 hours. Contractors’ hours appear as a separate line in the report. Price on request: we’ll quote once we have read your request or your Telegram message.
Business processes
We map processes in stages. Price on request: we’ll quote the first stage once we have read your request or your Telegram message, and the second one after the first.
Project rescue
We start with a project audit: 10 hours, 5 business days. After that we work by the hour. We don’t guarantee a turnaround. Price on request: we’ll quote once we have read your request or your Telegram message.
Leave your contact details, and we’ll send you a quote.